Referral Program FAQ
Your Questions About Our Zero-Waste Referral Program
Share the sustainability movement with friends and family—and get rewarded for it! Here are answers to common questions about our referral program.
How Does the Referral Program Work?
Q: How do I refer a friend?
A: Once you've made a purchase, you'll receive a unique referral link via email. Simply share this link with friends and family through email, social media, or text message. When they make their first purchase using your link, you both receive rewards!
Q: What rewards do I get for referring someone?
A: You'll receive a 15% discount on your next purchase for every friend who buys using your referral link. Your friend gets 10% off their first order—a great way to try our zero-waste products!
Q: Is there a limit to how many people I can refer?
A: No limit! The more friends you refer to sustainable living, the more rewards you earn. Share the zero-waste movement as widely as you'd like.
Environmental Impact
Q: How does referring friends help the environment?
A: Every person who switches to our reusable stainless-steel thermoses eliminates 500+ disposable cups from landfills each year. By referring friends, you're multiplying your environmental impact and building a community committed to reducing plastic waste.
Q: Can I track the collective impact of my referrals?
A: Yes! Your referral dashboard shows how many friends have joined through your link. Multiply that by 500 cups per year to see the waste you've helped prevent together.
Rewards & Redemption
Q: When do I receive my referral discount?
A: Your 15% discount code is automatically sent to your email within 24 hours after your friend completes their first purchase. The discount is valid for 90 days.
Q: Can I combine my referral discount with other promotions?
A: Referral discounts can be used on most products but cannot be combined with other discount codes. Check individual product pages for any exclusions.
Q: Does my friend's discount expire?
A: Your friend's 10% welcome discount is valid for 30 days from the time they receive your referral link, giving them plenty of time to explore our eco-friendly collection.
Getting Started
Q: Where do I find my referral link?
A: Your unique referral link is included in your order confirmation email. You can also access it anytime by logging into your account and visiting the referral dashboard.
Q: Can I refer someone who's already a customer?
A: Referral rewards apply only to new customers making their first purchase. However, existing customers can still use your link to support you—they just won't receive the first-time discount.
Q: What if my friend doesn't use my link but mentions my name?
A: To ensure proper tracking and reward delivery, your friend must complete their purchase through your unique referral link. Encourage them to click your link before checking out.
Program Terms
Q: Are there any products excluded from the referral program?
A: Most products qualify for referral rewards. Gift cards and some limited-edition items may be excluded. Check the terms in your referral dashboard for current exclusions.
Q: Can I share my referral link on social media?
A: Absolutely! We encourage you to share your passion for zero-waste living on Instagram, Facebook, TikTok, or wherever your community gathers. The more people who join the movement, the better for our planet.
Still Have Questions?
Contact us at greenbox.kits@gmail.com and we'll be happy to help you make the most of our referral program while spreading the zero-waste message!